With PerQ, you can contact those customers any time you like. Your own list. Your own text messages. Straight to their phone.
Start Your Free 30-Day TrialI owned an independent milkshake and smoothie shop for seven years. Same customer base bubble tea shops rely on. People who try something new, like it, and keep coming back if you give them a reason to.
We tried to keep them coming back through Facebook and Instagram. Competitions, boosted posts, the lot. And every time, we were paying to reach people who'd already chosen to follow us. The platform sat between us and our own customers, and charged us for the privilege of getting through.
That's why I built PerQ. A direct line to the people who already buy from you, that no platform controls and no algorithm can bury.
PerQ works just like a paper stamp card. Your customers collect stamps, hit the target, claim their reward. Simple. Familiar. Nothing new to explain at the counter.
The difference is where the card lives. Instead of a bit of cardboard that ends up in the bottom of a bag, it lives in Apple Wallet or Google Wallet. The same app your customers already use for their Tesco Clubcard and their train ticket. Always on their phone. They never lose it. You never have to reissue it.
When your customer scans your QR code to get their loyalty card, they type in their name and mobile number. Card appears on their phone in seconds. Their details land straight in your PerQ dashboard.
Do that with fifty customers. A hundred. Two hundred. And you've built something most bubble tea shops never have. A list of real people who already love what you make, that you actually own. Not rented from Instagram. Not borrowed from TikTok. Yours.
You send them a text message.
Not a post that needs the algorithm's permission to be seen. Not an ad you pay for every time you want someone to notice. A text message, straight to their phone, from your PerQ dashboard, in about thirty seconds.
95% of text messages get opened. Most within three minutes of landing.
For a bubble tea shop, that's exactly the kind of speed your business runs on. New flavour drops are the lifeblood of this trade, and the shops that do well are the ones whose customers find out first. With PerQ, you don't need to hope a post does well. You text your list the moment a new flavour or topping lands, and the people who already love what you make are queuing before anyone else has even seen it on social media.
You can do the same with limited edition seasonal drinks, a flavour of the month, or a collaboration drink you've only got for a fortnight. Build genuine urgency around something your regulars get told about first, instead of leaving it to chance whether your latest post reaches them.
If you're near a college or university, September is one of the biggest opportunities of your year. Students come back to term with a fresh start and no fixed habits yet. A well-timed text the week they're back reminds them you exist before anyone else gets there first.
The same goes for spring. The first proper warm weekend of the year always brings people out, and the shops that get remembered are the ones who reach their customers before the queue builds up somewhere else. Send a text the moment the forecast turns, and you're the first thing your regulars think of.
Every one of those sales happens because you've got a list and you used it. Not because you got lucky with the algorithm.
When someone wants to opt out of your messages, every text includes an unsubscribe link. They tap it, they're gone from your list immediately. You never have to think about it.
And when your customers receive a text, it doesn't come from a random number. It comes from your shop name. Up to 11 characters, so Bubble Bliss becomes BubbleBlis or similar. Your customers know exactly who it's from.
When your customers join through PerQ, they give their consent to receive marketing messages from you. It's built into the sign-up flow. We handle the opt-ins, we handle the opt-outs, we keep everything GDPR compliant. You just send the messages.
Your customer data is protected by industry-leading software from internationally recognised businesses including Google. We also carry insurance to cover against data security incidents. Your customers' details are in safe hands.
£12 a month. No contract. No variable fees. No per-customer charges.
That gets you the loyalty pass, the customer database, the dashboard, and the scanner app. SMS credits are bought separately in bundles when you need them, so you only pay for messages you actually send.
Picture 200 customers on your list. You text them about a new limited edition flavour launching this weekend. Sixty of them come in over two days and spend £5 each. That's £300 in your till from a text that cost you a few pounds to send and thirty seconds to write.
Try PerQ free for 30 days. Your card won't be charged until the trial ends. Cancel before then and you owe nothing. No phone calls. No questions.
Your competitors are paying to boost posts and hoping the algorithm cooperates. You could be texting 200 people who already love what you make.
That's the difference between a bubble tea shop where the queue forms the moment a new flavour drops, and one that posts about it and waits to see if anyone notices.
PerQ builds you the list. You use the list. Setup takes sixty seconds. Your first customer could be on your database before you close today.
Start Your Free 30-Day TrialWhen a customer is ready to collect a stamp, they open their loyalty pass in Apple or Google Wallet and show you the QR code on screen. You scan it using one of three options: our free PerQ Scanner app, which runs on any smartphone or tablet you already own; your Square terminal if you use Square for payments; or your Epos Now terminal if you're on Epos Now. The stamp is recorded instantly and the pass on their phone updates in real time.
No. The loyalty pass lives in Apple Wallet or Google Wallet, which comes pre-installed on every iPhone and Android phone. Your customers scan your QR code, enter their name and number, and the card is on their phone in seconds. Nothing to download. Nothing to create an account for.
No. There are three ways to scan your customers' loyalty passes. The free PerQ Scanner app works on any smartphone or tablet you already own. Most bubble tea shop owners use this and are up and running in minutes. If you use Square or Epos Now at your till, you can scan directly from your existing terminal instead. And if you have a 2D barcode scanner attachment connected to your Square or Epos Now setup, that works too. Useful if you want to keep things moving fast at a busy counter. We're actively adding more till providers in the near future, including SumUp and Clover. Whichever method you use, scanning takes seconds.
No. Scanning a PerQ loyalty pass takes about the same time as scanning a Tesco Clubcard or Sainsbury's Nectar card at the checkout. Barely any time at all. It's actually faster than stamping a paper card, finding the right spot, pressing hard enough, hoping the ink hasn't run out. Your customer opens their Wallet, you scan, done. The whole thing takes a second.
Yes. With the free PerQ Scanner app, you choose how many stamps are issued per transaction. If you want to reward a bigger spend with two or three stamps instead of one, you can set that. If you're on Square or Epos Now, you get even more control. You can issue stamps by transaction, by minimum or maximum spend per visit, or by specific item if you have your menu set up in Square or Epos Now. So if you want to stamp only when a customer buys a large drink, or only when they spend over £4, you can do that too.
When a customer hits their stamp target, their loyalty pass updates automatically. Next time they come in, you scan their pass as normal and your scanner flags that a reward is ready. You confirm it, hand it over, and their card resets and starts again. If the customer isn't ready to claim their reward straight away, they can delay it and use it on a future visit.
Log into your PerQ dashboard at PerQ dashboard and head to the SMS section. Write your message, choose who to send it to, and the dashboard shows you an estimated cost before you commit to anything. When you're ready, you can send immediately or schedule it for a specific date and time. Useful if you want a message to land on a Friday afternoon when people are thinking about the weekend, rather than a Tuesday morning when they're not.
Yes. If they can use Facebook, they can use PerQ. Your customer points their phone camera at your QR code, taps the link, fills in their name and number, ticks the box for marketing messages, and taps Add to Wallet. The whole thing takes about thirty seconds.
When it comes to showing their pass at the counter, iPhone users can double-click the side button and their passes appear on screen. Android users can swipe up the Wallet icon on their lock screen, pull down the Quick Settings panel and tap the Wallet tile, or set their power button to open Google Wallet directly. Most Android phones also let you put a Google Wallet widget on the home screen so the pass is visible the moment they pick up their phone.
If they can tap a Tesco Clubcard at the checkout, they can use PerQ.
We take data security seriously. Your customer data is protected by industry-leading software from internationally recognised businesses including Google. We also carry insurance to cover against data security incidents. Your customers' details are in safe hands.
When you sign up to PerQ, we give you a QR code you can download and print as many times as you like. Stick it on your counter, put it on your tables, tape it to the door. Wherever your customers will see it. We also have A3 posters available to purchase if you want something more professional-looking on the wall.
We split this cleanly. Any technical queries about PerQ itself, the app, the pass, how things work, we handle directly. If a customer contacts us with a question about your shop, your products, or your loyalty offer specifically, we pass that to you to answer. You're never left dealing with technical problems that aren't yours to solve.
We know bubble tea shops don't run nine to five, Monday to Friday. You're often busiest in the evenings, on weekends, and during school and college holidays. If something isn't working, you need help then, not on the next working day. We're here whenever you need us.